Legal

Privacy Policy

1. Data we collect

We collect the data you voluntarily provide through our contact forms, partner registration and newsletter subscription: name, company, email, phone, city and the details of your request or specialty.

2. What we use your data for

We use this information solely to respond to your quote or technical advisory request, manage partner registration and, if you expressly authorize it, send you technical content and industry news.

3. How we protect your data

Your data is transmitted encrypted (HTTPS) and received directly at the corporate email of P&H Company Services S.A.S. We do not share your information with third parties other than those strictly necessary to provide the requested service.

4. Your rights

Under Colombian Law 1581 of 2012, you have the right to know, update, correct and request deletion of your personal data, as well as to revoke the authorization given for its processing. To exercise these rights, write to us at ventas2@pyhcompany.com.

5. Use of cookies and analytics tools

Our website uses cookies and similar technologies to ensure it works and, when the user expressly authorizes it, to collect statistical information about browsing.

Necessary cookies

They are used to enable the technical operation of the website, remember the user's privacy and language preferences and ensure essential functions. These cookies are not used for advertising purposes.

Analytics cookies

With the user's prior authorization, we use Google Analytics, a web analytics service provided by Google, to collect statistical information about the use of the site, such as pages visited, interactions and general browsing characteristics.

These tools may process online identifiers and other data associated with browsing, according to their configuration and the terms applicable to the service.

Consent and preference management

Optional analytics tools will remain disabled until the user gives authorization through the “Accept” option in the cookie notice. The user may reject them without this preventing general access to the website.

The decision may be changed or withdrawn at any time through the “Cookie preferences” link in the page footer. We keep a record of your decision in your browser, with the date and the version of the notice shown to you.

Withdrawing consent will prevent new data collection through optional analytics tools, without prejudice to previous lawful processing and to the deletion rights that correspond to the data subject. If we introduce new purposes or technologies that require your authorization, we will ask for it again.

Providers and international processing

Using Google Analytics may involve the processing of information by Google and its infrastructure providers outside Colombia. The applicable terms, purposes and protection measures are set out in this Privacy Policy and in accordance with current Colombian regulations.

Information about cookies

These are the cookies and records used by the site. Analytics cookies are only installed if you accept them; the duration shown is the one reported by Google in its documentation.

NameTypePurposeDuration
_gaAnalytics (with your authorization)Distinguish users (Google Analytics)2 years
_ga_R90X19DYW3Analytics (with your authorization)Maintain session state (Google Analytics)2 years
pyh_cookie_consentNecessarySave your cookie decision and the version of the notice acceptedUntil you change it
pyh_langNecessaryRemember the chosen languageUntil you change it
pyh_fotos_v1, pyh_nombres_v1, pyh_videos_ocultos_v1, pyh_videos_dur_v1, pyh_vo_recargaNecessaryShow the site's photos and videos up to dateUntil they are updated

Some embedded content, such as YouTube videos and Google Maps, may store information on your device according to each provider's terms.

Rights of data subjects

Data subjects may exercise their rights to know, update, rectify and, where applicable, request deletion of their personal data or revoke their authorization, through the contact channels indicated in section 4 of this policy.